Support

Need help with a document, checkout, or Print & Mail order status? We are here to help.

Need help choosing?

Pick the right path.

You know what you need

Start a formal cancellation document and keep the paper trail.

Start My Cancellation

You are not sure what to do next

Use Clarity Chat for private written help with one cancellation issue.

Explore Clarity Chat

Your case is messy

Use Personal Assist for a human-reviewed self-help package.

See Personal Assist

Email

support@easycanceldocs.com

Digital Document Corrections

Review before you send. You stay in control and review your document before using it. If your digital document contains a confirmed error caused by EasyCancelDocs, contact us within 7 days of receiving it. We'll correct it at no extra cost.

This does not cover incorrect information entered by the customer, provider decisions, or cancellation outcomes.

This correction policy applies only to eligible Digital Standard, Digital Premium, and Digital Premium Plus purchases. It does not apply to Print & Mail, Clarity Chat, or Personal Assist.

If you believe an eligible digital document contains an EasyCancelDocs error, include:

The order email or order number
The specific part of the document that appears incorrect
A short description of the error
Whether the document has already been signed
Whether the document has already been sent

No upload is required. Please do not send passwords, full payment card numbers, or other highly sensitive information.

Print & Mail Questions

For order or mailing-status questions, contact EasyCancelDocs support. Do not contact the third-party mailing provider directly. Print & Mail is intended for U.S. provider-facing mailing requests.

Tracking availability, returned mail, delivery timing, and provider response may vary. If something looks wrong, contact support and we can review available mailing status information for your order.

What To Include

No account is created. Please use the email you entered under Your Details so we can locate your document and Order & Paper Trail faster.
Your Stripe receipt email if payment is involved. It may be different from the email used for your EasyCancelDocs document.
The company/provider you were trying to cancel.
Your order contact and provider name for Print & Mail questions.
A short description of the issue.

Important

Support can help with technical and document-generation issues. We cannot provide legal advice.